Our Policies

Policies

To Book your rental:

Browse through the listings to find a selection of units that might suit your requirements. Then go to our Contact page for ways to reach us or the information request page. Fill out the form as fully as possible then click the submit button. We will then contact you regarding availability of your selections.

A 50% deposit is required to confirm a reservation at the time of booking and the balance of the fee is due 45 full days prior to check-in. A Security Deposit of $500.00 per unit is also required prior to check-in. You can pay by Master Card, Visa, money order or, if you prefer to pay by cheque, the Security Deposit can be submitted separately with your post dated final payment. This Deposit will be held against loss or damage during your stay and may be held against extensive cleaning or late check out charges after you leave, if such is required.

Cancellation Policy:

Cancellations made more than 45 full days prior to check-in day are subject to a full 1-night charge. However, a cancellation made within 45 days of your first night's stay will be subject to the loss of the full fee unless the unit is re-rented, at which time a full 1-night charge plus any unsold portion will apply. Any alterations to your original rental there will be a $25 + GST charge per unit ( this does not include a cancel or rebook to different dates which would fall under normal cancel procedures)

Alpine Accommodations is not responsible for any road conditions, weather conditions, snow conditions or lack thereof, resort issues or closures, amenity issues or closures, trail conditions, acts of God, power or utility outages.

The person renting and therefore accepting responsibility for the rest of the guests in a group, must be the person checking in with us & be staying in the unit for the entire length of rental.

Security Deposits:

We expect that all guests will treat our rental units with care and respect.
All accommodations are homes we are are willing to share with others.
Please do not abuse this trust.

Guests can expect to be charged for incidences such as but not limited to:
Late check out Damages Missing Items Lost Keys

-Unusual clean up (where rental is left in a disrespectful state not in accordance check out procedures

-“Sparkles”, markers, paints, crayons or other such substances left on surfaces

-Stains / spills left on furniture or carpets

-Disregard for the “NO FOOTWEAR IN UNIT” rule leaving scuff marks or other damage to floors

-Missing or damaged/stained linens (set number is left out for guests) please do not use items for cleaning rags

-Bikes or ski equipment brought into areas where they are prohibited

-Washing bikes, skis or items other than a human in our showers or bathtubs

-Retrieval and removal of any garbage, beverage containers or recycling

-Clean up of any garbage left outside the appropriate outdoor containers which are ripped open by wildlife

-Bubble bath used in a Jacuzzi tub / bath. (it dries in the jets, an extreme mess to take care of!)

-Dishes not fully completed and put away correctly (DO NOT leave in the dishwasher)

-Failure to return the furniture or other items to their original areas

-Smoking inside ANY rental unit or damaging a patio (any) surface by putting out cigarettes on them

-Hazardous waste clean up (Blood / vomit / bodily fluids)

-Retrieval of your keys (they are to be dropped in the box at our office upon departure)

-Breaking into or attempt to break into any of the locked storage areas within your rental

NOISE / DISRUPTIVE BEHAVIOR:

Noisy type party groups are most unwelcome.

We have a ZERO TOLERANCE policy for nonsense.
Such groups will be asked to leave immediately forfeiting entire reservation and security deposit.
Quiet time is 11:00 pm to 8:00 am.

Short Stay fee applicable to all stays less than 4 nights in length.

Again, thank you for your interest in an Alpine Experience.
We look forward to helping you plan your Alpine Adventure on Mt. Washington .